Netflix Connectivity Issues After Shield TV 7. 0 Update
Can't Connect to Netflix After Shield TV 7. 0 Update: Servicing Guide
The -nvidia Shield TV 6. 0 update features brought a number of new capabilities and improvements to the popular loading device. However, some users have documented experiencing issues hooking up to Netflix after installing the update. If you're one particular of those affected, don't worry, since we've compiled the troubleshooting guide to help you solve the problem.
Stage 1: Check Your own Internet Connection
Just before diving into device-specific troubleshooting, it's vital to verify that will your internet relationship is stable and functioning correctly. Guarantee that will your Shield TV is connected to a dependable Wi-Fi networking or Ethernet cable. Try accessing additional streaming services or even browsing the website on your Shield TV to validate internet connectivity.
Step 2: Restart Your Shield TV
A new simple restart can frequently resolve slight computer software glitches of which may well interfere with Netflix connectivity. To reboot your Shield TV:
- Press plus hold the electric power button on the remote for regarding 5 seconds.
- Select " Restart" from typically the power options food selection that appears.
- Allow your Shield TV to complete the reboot process.
Phase 3: Update Your current Shield TV
Actually if you've just lately current your Shield TV to type 8. 0, checking out for and the installation of any available revisions is recommended. Head out to Adjustments > Unit Preferences > About > System Up-dates to personally check for updates.
Step 4: Clear Netflix Application Information
Corrupted or out of date app information can lead to on-line issues. Cleaning the Netflix application files will take out temporary files plus reset the app's options:
- Go to Settings > Applications > Observe All Apps .
- Search down and select the Netflix software.
- Decide on " Clear Data" from the software options menu.
Step 5: Buy the Netflix Application
If clearing the Netflix app files doesn't resolve this trouble, you may try reinstalling the app:
- Go to Settings > Apps > See All Apps .
- Choose the Netflix software and choose " Uninstall. "
- Once done away with, go to the particular Google Play Shop and search with regard to Netflix.
- Reinstall the Netflix app.
Phase 6: Reset The Shield TV
In case all else does not work out, resetting your Shield TV to its manufacturing plant settings may well be necessary. This will wipe just about all info and settings from your device, so it's significant to back up any important files or perhaps apps before proceeding. To reset your Shield TV:
- Go to Settings > Device Personal preferences > Recast .
- Select " Manufacturer Reset" and follow the on-screen instructions.
Additional Servicing Tips:
- Ensure that your Netflix registration is active in addition to up-to-date.
- Check if Netflix is experiencing just about any technical difficulties or outages.
- Try connecting to Netflix on some sort of different device or even network to separate the problem.
- Contact Netflix customer support with regard to further assistance.
By following these fine-tuning steps, you should be able to resolve the Netflix connectivity issue in your Shield TV 8. 0. In the event that the problem is persistant after trying just about all the suggested solutions, it's recommended to contact Nvidia customer support for expert assistance.